SALES

5.0

SERVICE

4.5

623 ratings and 328 comments received in the last 90 days.

20 March 2024

This is my first New Car and I was made to feel very special. I honestly cannot thank you enough for making my experience a very enjoyable one . All of the staff are very friendly and accommodating.

15 March 2024

Was dealt with quickly and the experience was great

13 March 2024

As above. It was made incredibly easy for us and the handover was a huge "wow" experience.

09 March 2024

Mark James took his time during familiarisation of new car and followed up with a courtesy call the following day.

07 March 2024

Mark James, The Gentleman I Dealt With Couldn't Have Been More Helpful.

07 March 2024

Ellie and Chris at Sytner Cardiff were exemplary. Nothing was too much trouble and the whole process was a pleasure.

07 March 2024

Love the cars and the full package BMW provides

07 March 2024

From our first enquiry in cardiff showroom with Mark James he was very friendly and professional When we ordered our new car he kept us fully informed and spent plenty of time during the handover of which we were very grateful

06 March 2024

I received excellent service from Jonathon Carr, both in the advice received when ordering my 5 series and also in the following handover. I was impressed with the online registration facility and financial arrangements.

06 March 2024

I had a fantastic salesman in Mark James. He did everything to reduce my anxiety and stress levels through the process

21 March 2024

Completely satisfied

21 March 2024

No issues and sorted without fuss

21 March 2024

Fast and efficient as always

21 March 2024

Very helpful

21 March 2024

The speed and efficiency of service was great. Not a five star because the valet was not very good inside the car

20 March 2024

Joe Mantle provided excellent service. It is not my first time dealing with Joe and every time he has been a pleasure to deal with - always friendly, polite, very helpful. The Ladies on the front desk also - again; friendly, polite and very helpful.

20 March 2024

Satisfied

20 March 2024

Great communication, and professional, friendly service. Thank-you

20 March 2024

Service took in total about 3 hours when previously advised it would be around 2 hours. Service feedback was good with full breakdown of what was checked etc. Friendly staff.

20 March 2024

Because the appointment was well organised and efficient

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