SALES

5.0

SERVICE

4.5

753 ratings and 376 comments received in the last 90 days.

04 February 2025

Couldn't have asked for better service. Friendly, polite and informative. An absolute delight to deal with.

04 February 2025

Great service from start to finish absolutely pain free experience.

20 January 2025

Car was on site within three days. Made comfortable when in show room. Offered coffee etc. hand over very smooth, fuel provided on pick up.

18 January 2025

Being given various opportunities to visit and feeling under no pressure to buy was very welcome and made my mind up on the purchase. When receiving my car having the time to ask questions and being shown how things worked was very welcome

10 January 2025

The service was amazing but the car was delayed 3 times leaving me without a vehicle

09 January 2025

When a problem arose they dealt with it efficiently, friendly and took time to answer all my questions at hand over.

03 January 2025

Only issue was sat nav was not installed and were not able to install on day of collection. I now have to have to take car back for it to be installed (180 mile round trip).

02 January 2025

The salesman - Mark James could not have been more helpful. He is extremely knowledgeable, listened to my needs and was able to talk me through all my options He kept me updated regularly. It was a pleasure to deal with him. He is a real asset to BMW

28 December 2024

The car was scratched upon pick up.

28 December 2024

Again, exceptional and professional attention to the customer needs. Can't thank Jon enough during the process.

09 February 2025

Would have liked a bit more feedback on my car being repaired.

09 February 2025

Long wait to speak to someone in store

09 February 2025

My car was serviced punctually and the standard of work appears very well carried out

09 February 2025

Great service

09 February 2025

I could have askedfornothing else

09 February 2025

The people are always a pleasure to deal with and courteous. The waiting area is luxurious and comfortable and you're always well looked after.

08 February 2025

Sent me a video and a report of the condition of the car identifying any defects.

08 February 2025

Staff at BMW should take your car, ! Not have customers drive our cars into bays.

07 February 2025

As above very disappointed with my recent service and no response to my complaint The service department will not answer calls

07 February 2025

David was extremely helpful and keep me up to date with progress. I was extremely grateful for the courtesy car, thank you.

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