SALES

5.0

SERVICE

4.5

479 ratings and 293 comments received in the last 90 days.

10 July 2025

Good service

08 July 2025

From the initial enquiry to finally taking charge of our new car, I received a professional service.

05 July 2025

A relaxed, non-pressurised experience with extremely helpful staff, from reception to sales team. Jon Green in particular was very good.

04 July 2025

Great communication start to finish

03 July 2025

Cardiff Sytner were really helpful. I made some changes to the car I ordered the following day and they got this organised without any issues. Overall, a very pleasant explerience.

03 July 2025

My experience was 1st class. Subhan, my sales-person was so informed and nothing was too much trouble to explain. He was courteous and always polite. I rate Subham as the best sales-person I can ever recall at BMW Cardiff.

03 July 2025

Everything thing went perfect nothing was too much trouble,

02 July 2025

All aspects of car replacement clearly communicated and a smooth stress free process.

02 July 2025

The service I received from Jon Green in sales was exceptional. He is a very personable man and did his best to help us find a car. He is a credit to BMW Sytner Cardiff and gave us his time with no pressure. Handover was great.

02 July 2025

Excellent service . Great knowledge, extremely pleasant to deal with

13 July 2025

Easy booking , instant availability

13 July 2025

Regular updates.

13 July 2025

As above.

13 July 2025

Only issue was why a major service was indicated on computer based on time, 9000 miles early, particularly as phev, with only 15000 miles on engine (21000 overall), why would you change spark plugs and air filter?

13 July 2025

Cost factor has a massive influence on the low score, but for that it would be 10/10.

13 July 2025

Investigated the issue and following a further discussion, provided possible explanations and a solution.

12 July 2025

Very professional and problem solved

12 July 2025

Very efficient drive in service and customer care. Impressive

11 July 2025

The answer is in the first question.

10 July 2025

As above.

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