The staff at Sytner Cardiff are always courteous, helpful and friendly. I find that they always go out of their way to help me if I have a problem.

Staff so helpful and attend to our needs.

Top service

Kept informed throughout. Pleasant seating area.

Friendly staff

Very quick and informative

I was impressed with the new premises in Penarth Road and made to feel like a valued customer from the moment I arrived. It's unfortunate that the country is presently in lockdown through Coronavirus but, given time, the situation will improve.

A1 service

Customer service was excellent - love the new drive in service desk.

Very pleased with the outstanding service. They were very fast to respond and Wendy was friendly polite and professional and was very informative when we collected our vehicle. Well done Synter.

All that was promised prior to booking in was delivered.

Couldn't fault it, I was very pleased.

It was a simple way of having the warranty check.

Excellent service and attention.

Ease of booking, lovely new premises with much better parking. Follow up the next day from a member of staff.

The service was prompt and professional

My service was carried out well

The customer service representative ( Allison Williams) was very professional , friendly and informative in terms of keeping us updated on the status of the vehicle whilst it was at the Sytner Cardiff service centre .

The lady who looked after me from start to finish was very knowledgable, and extremely friendly and helpful

We loved the coffee and computer technology.

Very polite staff and we were well looked after

No problem with delivery despite the Coronavirus outbreak

The overall experience has been excellent and I was made to feel valued as a customer by Ann-Marie who wasn't your average pushy salesperson, but went out of her way to ensure customer satisfaction throughput the process.

Ellie was fantastic throughout and easy to contact.

Knowledgeable staff and took time to answer questions and explain functions etc

Everything was excellent and good communication throughout the whole buying experience

Very professional service. Very clear. No problems. Delivery date estimate accurate.

Mark James was particularly friendly and helpful from the start of the process through to the end

i was very happy

Great experience

The whole experience was excellent.

The whole buying experience was a pleasure

My whole experience with BMW has been faultless!

Compared with Mercedes etc. they were outstanding. Jack Ward, the sales representative who dealt with us was excellent. It was because of his polite nature, excellent attitude and knowledge of your product that we placed the order with BMW.

Your products are of the highest quality and I have been pleased with the service I have received from Sytner Mini for 3.5 years from all the staff and with the ride, reliability and sheer joy of owning a Mini again. However my needs have changed

The car has been delivery very fast an with all options ordered and in the best conditions.